Support Worker App

CareMaster NDIS Software Features Are Industry Sourced for Authenticity!
Discover our extensive array of NDIS software features enabling automation, alerts, guidance, and productivity!
Industry Influence
CareMaster takes pride in being designed by industry experts for the industry. We value the feedback and insights of professionals like you, and we invite you to join our influencer panel. Your valuable input will help shape the future development of our platform, ensuring it continues to meet the evolving needs of the industry and provide the best possible solutions for our users.
Training Tools
CareMaster offers free comprehensive training tools for clients, providing easy access to video tutorials, training documents, and a resource center. Additionally, clients can participate in webinars that offer updates on new features and training sessions. This robust training program ensures that clients stay informed, proficient, and up-to-date with the latest platform features, maximising their productivity and optimising their experience with CareMaster.
Help Desk
CareMaster’s help desk is always at the ready to support your team. If you need assistance or have any questions, our dedicated support team is here to provide prompt and helpful solutions. With our reliable help desk, you can be confident that any issues or queries will be addressed efficiently, ensuring smooth operations and a positive user experience for your
Integrations
CareMaster provides support and implementation for integrating with a wide range of software solutions. We ensure a smooth connection with various systems, tools, and applications, making it easy to streamline your organisation’s operations and enhance overall efficiency.
Connectivity
CareMaster provides API connectivity to facilitate seamless integrations and data transfers where required. Our API allows for smooth communication between CareMaster and external systems, enabling efficient data exchange and integration with other software solutions, ensuring a cohesive and interconnected ecosystem that enhances productivity and data flow for your organisation.
CareMaster NDIS Software Training
CareMaster offers personalised training solutions to meet your organisation’s needs. Whether you prefer one-on-one sessions or group training, our expert specialists are available to provide comprehensive training on using the CareMaster platform effectively. These training sessions ensure that your team gains the necessary skills and knowledge to make the most of the platform’s features, enabling smooth adoption and maximising the benefits of CareMaster for your organisation.
Benefit from NDIS Software Updates, Training Support, and Dedicated Help Services
We are committed to providing the NDIS industry with an NDIS software solution that cultivates quality providers, enabling them to better serve their clients. With consistent software releases, continuous updates, innovative features inspired by provider feedback, and comprehensive onboarding, training, and help desk resources, CareMaster sets a precedent as an NDIS Software provider that consistently exceeds expectations.
Are You in Search of a High-Quality NDIS Software Solution for a Provider Client?
We emphasise how this software will significantly augment the growth and adaptability of your Provider Client. Should you have lingering questions or require assistance with your tendering requirements, our dedicated team is here to assist. Feel free to reach out for further clarification.


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Frequently Asked Questions
- Efficient scheduling: the App streamlines the scheduling process, making it easier for providers to manage support worker assignments and appointments.
- Real-time updates: providers receive real-time updates on participant schedules, cancellations, and changes, ensuring they stay informed and can adapt their services accordingly.
- Time and resource savings: by automating administrative tasks like timesheets and invoices, the app reduces paperwork, saving time and resources for providers.
- Improved communication: the app facilitates direct communication between providers and Support Workers, fostering better coordination and information sharing.
- Enhanced service delivery: providers can access participant profiles and preferences, allowing them to deliver more personalised and client-centred services.
- Better accountability: the app enables tracking of support worker activities and service delivery, ensuring accountability and quality assurance.
- Scheduling and shift management: Support Workers can access their assigned shifts, update availability, and receive notifications for any changes or new assignments. This ensures effective coordination and minimises scheduling conflicts, allowing uninterrupted care provision.
- Participant profile: Support Workers have access to vital information about the individuals they assist, including medical history, care plans, medications, and specific requirements/preferences. This knowledge enables personalised care and tailored responses to each patient’s needs.
- Communication and collaboration: the App provides a secure platform for communication among the Provider team. Support Workers can exchange messages with supervisors, colleagues, coordinators, payroll, and others, ensuring prompt information sharing and enhanced teamwork.
- Comprehensive documentation features: Support Workers can record important details about the care provided, such as progress notes, vital signs, medications administered, and observations. Digital documentation streamlines processes, promotes accuracy, and facilitates effective communication with other professionals.
- NDIS incident reports: the incident report feature allows Support Workers to document and report incidents, providing valuable information for improving operational processes, training and escalation, ensuring overall safety and support services.