NDIS Software Training Solutions For All Enterprise Sizes

CareMaster offers a variety of additional learning materials to help workers maintain the highest competency levels when using the CareMaster software. These resources include:

· A 24-hour accessible AI-supported Help Centre where workers can pose questions and receive immediate answers.
· Training manuals, user guides, videos, and step-by-step instructions.
· Regular software releases and updates are made available directly in the Help Centre.
· In-app and software notifications of important updates.
· Email notifications about new features, updates to existing features, or fixes on the CareMaster Platform.

Our support system makes sure that if we can’t find an answer, we keep track of it. This helps our support team fix the problem quickly by adding more helpful information. That way, we’re always improving our support resources.

The CareMaster team suggests selecting a Training Package tailored to the number of users in your business who will be utilising the CareMaster software. To assist you in making the best choice, we have created a guide outlining the most suitable Training Packages based on the size of your business. These Training packages are designed to ensure your employees complete the training informed, confident, and ready to apply their skills within a framework that supports greater efficiencies and cost savings.

CareMaster licenses are invoiced on a monthly basis. For businesses seeking an annual payment option, this option is also available upon request. 

CareMaster provides comprehensive training solutions structured into four tiers, specifically tailored to facilitate efficient onboarding and staff training. Each training tier is delivered by a dedicated CareMaster onboarding and training specialist. The pricing of these training packages is tiered, aligning with the organisation’s size and the number of staff members requiring training.

For a detailed breakdown of the training package contents and inclusions, kindly refer to the training package table located at the top of this page. This table will offer a comprehensive overview of the training offerings available to meet the specific needs of your organisation. If you require further clarity please complete an enquiry form on this website or call our team today.

Certainly, CareMaster currently serves numerous Providers across Australia, including many well-known organisations. The CareMaster management team acknowledges the distinct frameworks and operational constraints faced by large Providers due to their extensive daily activities. Consequently, CareMaster has proactively automated various processes to address these challenges. Whenever feasible and appropriate, data sharing capabilities have been implemented to support a more streamlined approach to managing business operations.

An example of this automation is evident in the automatic timesheets feature, complemented by the option of manual approvals. Data is seamlessly inputted directly from the shifts completed in the Support Worker App, enhancing efficiency and accuracy.

Furthermore, CareMaster takes pride in its capability and willingness to develop customised software solutions for NDIS service Providers, leveraging the robust CareMaster platform. If there is a need for additional or unique features that can aid your organisation’s growth, our team is receptive and eager to accommodate your specific requirements. Your input and ideas are highly valued as we aim to tailor our services to suit your evolving needs. We are committed to continuously enhancing our offerings and fostering a successful partnership with your organisation.

CareMaster offers a variety of additional software add-ons tailored to specific provider needs. Each add-on is handled separately because they vary in complexity and training requirements. If you’re already a client or a new provider considering CareMaster software, we recommend reaching out to your sales manager for more information on the specific requirements needed to support your staff with your chosen or enquiry relating to training for add-on software.